Frequently Asked Questions

Archive 2022-2023

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Your new insurance carrier for 2022-2023 is Wellfleet.

Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment

Please call Western Illinois University Student Benefit Office at (309) 298-1882 with any questions regarding enrollment.

Students enrolling in Western Illinois University's Student Health Insurance Plan have the option to enroll their dependents, please see below.

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Spring waiver deadline ended 01/30/2023. The online waiver system can no longer accept new waiver requests. Please call Western Illinois University Student Benefit Office at (309) 298-1882 with any questions.

Parent Information

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachussets  01115
1-855-267-0214
BCBS Customer Service
1-800-299-0274
24/7 Nurseline

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected