Frequently Asked Questions

Archive 2021-2022

Home

Additional Resources

School Information

Find a Provider

Account Information

Help to Create an AHP Account

Change Address, Phone or Email

Single Sign On Brochure

Find Group and Member ID - to access your temporary ID card, click here and use this data to login to Blue Access for Members or the Temporary ID Card Login links below (it may be 2-3 days before BCBS will have this information and BAM access will be granted)

How to Register/Login for Blue Access for Members (BAM)

Blue Access for Members (BAM)

Temporary ID Card Login

ID Card Flyer

BCBS Quick Start Guide

COVID-19 Resources

Regulatory Notices

Benefits

AcademicBlue Benefit Information

Academic Blue  Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment

Please call Western Illinois University Student Benefit Office at (309) 298-1882 with any questions regarding enrollment.

Students with a Qualifying Life Event

Additional Resources

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Spring waiver deadline ended 01/30/2023. The online waiver system can no longer accept new waiver requests. Please call Western Illinois University Student Benefit Office at (309) 298-1882 with any questions.

Parent Information

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims:

Blue Cross and Blue Shield of Illinois
PO Box 805107
Chicago, IL  60680-4112
1-855-267-0214
BCBS Customer Service
1-800-299-0274
24/7 Nurseline

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected