Frequently Asked Questions

Archive 2025-2026

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Additional Resources

School Information

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment Periods

Lift Off - 06/02/2025 - 07/01/2025

Fall - 06/02/2025 - 09/10/2025

Spring/Summer - 12/01/2025 - 02/09/2026

Summer Matriculates - 05/01/2026 - 06/15/2026

Online Enrollment

Students with a Qualifying Life Event

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Lift Off - 06/02/2025 - 07/01/2025

Fall - 06/02/2025 - 09/10/2025

Spring/Summer - 12/01/2025 - 02/09/2026

Summer Matriculates - 05/01/2026 - 06/15/2026

If your plan meets the below criteria and you want to waive enrollment from the Student Health Insurance Plan, please acquire an electronic copy of the front and back of your insurance ID card and then select the link below to submit your waiver request. Please note: You will receive a submission confirmation email shortly after you submit your waiver Once you login, select the WAIVE button under the "I Already Have Insurance" section.

Domestic Students:

  1. Coverage must be ACA compliant.
  2. Must have an individual deductible of $1,500 or less.

International Students:

  1. Coverage must be employer or embassy sponsored.
  2. Coverage must be ACA compliant.
  3. Must have an individual deductible of $1,500 or less.

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected